Privacy Policy

Last Updated: August 10, 2026

STORICA Design Studio (“STORICA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit www.storica.co, contact us, subscribe to our communications, book a consultation, download resources, or engage STORICA for architectural, interior design, renovation planning, project management or related services.

By providing personal information to STORICA, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with STORICA and may include:

Contact Information
Your name, email address, telephone number, mailing address and other contact information you provide.

Project Information
Information relating to your property or potential project, including the project address, property type, renovation or construction plans, project goals, budget or investment range, preferred timeline, design preferences, photographs, floor plans, inspiration images, finishes preferences and other information you choose to provide.

Consultation and Communication Information
Information you provide through our website forms, telephone conversations, emails, consultation bookings, questionnaires, intake forms and other communications with STORICA.

Transaction Information
Information relating to proposals, invoices, payments and purchases. Where payments are processed through a third-party payment provider, the provider may collect and process payment card or banking information directly. STORICA does not necessarily receive or store complete payment card information.

Marketing Information
Your name, email address and communication preferences when you subscribe to our newsletter, download a guide or resource, respond to an advertisement, register for an offer or otherwise request information from us.

Website and Technical Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, referring website, pages viewed, time spent on the website and other website activity.

How We Collect Personal Information

We may collect personal information:

  • directly from you when you contact or engage with STORICA;

  • through forms on our website;

  • when you book a consultation or appointment;

  • when you subscribe to our newsletter or download a resource;

  • when you complete a project questionnaire or intake form;

  • through social media platforms or advertising lead forms;

  • through communications by email, telephone, text message or social media;

  • from a spouse, family member, contractor, realtor, builder or other representative where you have authorized them to provide the information;

  • automatically through cookies, analytics technologies and similar tools when you use our website.

We limit the personal information we collect to information that is reasonably necessary for our business and the services we provide.

How We Use Your Information

STORICA may use personal information to:

  • respond to inquiries and requests for information;

  • schedule consultations and meetings;

  • evaluate potential projects and prepare proposals, scopes of work and preliminary budgets;

  • provide architectural, interior design, renovation planning, project management and related services;

  • develop layouts, drawings, specifications, finishes selections, concepts and design presentations;

  • communicate with you throughout a project;

  • coordinate with contractors, builders, consultants, trades, suppliers and other project participants;

  • process invoices and payments;

  • maintain our business, accounting and project records;

  • deliver guides, resources or information you have requested;

  • send newsletters, project updates, design information and promotional communications where permitted;

  • understand how visitors use our website;

  • improve our website, services, marketing and client experience;

  • protect STORICA, our clients and our website against fraud, misuse or security threats;

  • comply with legal, regulatory, insurance and professional obligations.

We will not use personal information for a materially different purpose without obtaining additional consent where required.

Consent

We obtain consent for the collection, use and disclosure of personal information where required by law.

Consent may be express or implied depending on the circumstances, the nature of the information and the reasonable expectations associated with the service being requested.

For example, when you submit a project inquiry, we may reasonably use the information you provide to contact you and discuss that inquiry.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual or operational restrictions. Withdrawal of consent may affect our ability to provide certain services.

Email, Newsletters and Marketing Communications

If you subscribe to STORICA communications, request marketing information or otherwise provide consent, we may contact you with newsletters, design and renovation information, service updates, invitations, offers and other communications that may be relevant to you.

We may also contact existing or prospective clients where permitted by applicable Canadian anti-spam legislation.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing communications does not prevent us from contacting you about an active inquiry, consultation, transaction or project.

Cookies, Analytics and Advertising Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and evaluate the effectiveness of our marketing.

We may also use third-party analytics and advertising services that collect information about visits to our website or interactions with our advertising.

Depending on the technologies enabled on our website, these may include tools provided by companies such as Google, Meta or other analytics, advertising and website service providers.

You can manage cookies through your browser settings and, where available, through the cookie or privacy controls provided on our website.

Disabling certain cookies may affect some website functions.

How We Share Personal Information

STORICA does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with service providers and professionals who assist us in operating our business or providing services to you.

These may include:

  • architects, engineers and other consultants;

  • contractors, builders and trades;

  • suppliers, manufacturers and showrooms;

  • website hosting and technology providers;

  • scheduling and communication platforms;

  • email marketing and customer relationship management providers;

  • payment processors and accounting providers;

  • cloud storage and file-sharing providers;

  • design, drafting, presentation and visualization software providers;

  • analytics and advertising platforms;

  • legal, accounting, insurance or professional advisors.

We provide these parties only with information reasonably required for their role or service.

We may also disclose personal information where required or permitted by law, including responding to a court order, regulatory requirement, legal proceeding, investigation, fraud prevention matter or other lawful request.

Design, Visualization and Digital Tools

STORICA uses a variety of digital tools to develop, communicate and manage design projects. These may include drafting, rendering, visualization, project management, cloud-based and artificial-intelligence-assisted technologies.

Project photographs, plans, drawings, specifications or other project information may be processed using these tools where reasonably necessary to provide the requested service.

We take reasonable steps to limit unnecessary personal information included in project files submitted to third-party technology platforms.

Project Photography and Portfolio Use

During or after a project, STORICA may photograph or document completed spaces for project records, design documentation or portfolio purposes.

We will use identifiable client information or private project photography publicly only where we have appropriate permission or where such use is otherwise authorized under our agreement with you.

Portfolio and marketing materials are generally intended to showcase the design and finished space rather than disclose personal information about the client.

Third-Party Services and Processing Outside Canada

Some of the technology and service providers used by STORICA may store or process information outside Ontario or outside Canada.

As a result, personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, government authorities or law-enforcement agencies in accordance with applicable law.

STORICA remains responsible for personal information under our control and takes reasonable steps when selecting and working with service providers that process information on our behalf.

Data Security

We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information we hold.

These measures may include password protection, restricted access, secure cloud services, device security, backups and other appropriate safeguards.

No method of electronic transmission or storage is completely secure, and we cannot guarantee that information will never be accessed, used, disclosed or lost without authorization.

If a privacy breach occurs, STORICA will assess the circumstances and take appropriate steps, including notification to affected individuals and regulatory authorities where required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide our services;

  • manage our relationship with you;

  • maintain appropriate project and business records;

  • meet accounting, tax, insurance, professional and legal requirements;

  • resolve disputes or enforce agreements.

When personal information is no longer reasonably required, we will take appropriate steps to securely delete, destroy or anonymize it.

Accessing or Correcting Your Personal Information

You may contact STORICA to request access to personal information we hold about you or to request correction of information that is inaccurate or incomplete.

We may need to verify your identity before responding to a request.

Certain information may not be available for access where an exception is permitted or required by law, including information relating to another individual, legally privileged information or information that cannot legally be disclosed.

Third-Party Websites

Our website may contain links to websites operated by suppliers, manufacturers, social media platforms, contractors or other third parties.

STORICA is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of those organizations before providing personal information.

Children’s Privacy

STORICA's website and services are intended primarily for adults seeking professional design, renovation and related services.

We do not knowingly collect personal information directly from children where parental or guardian consent would be required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements.

The current version will be posted on our website with the date of the latest update.

We encourage you to review this Privacy Policy periodically.

Contact Us

STORICA Design Studio is responsible for personal information under its control.

Questions, requests or concerns regarding this Privacy Policy or STORICA's handling of personal information may be directed to:

Privacy Officer
STORICA Design Studio
King City, Ontario, Canada
Telephone: 416.260.4245
Website: www.storica.co

We will review privacy-related questions or concerns and respond within a reasonable period in accordance with applicable privacy requirements.

Contact Us